Learn how trauma may impact on your client’s engagement and learn strategies for managing distressed clients and broaching discussions about traumatic events.
You will learn:
Community legal centre staff who work with clients impacted by trauma
Online training – you will be sent a Zoom link
This training runs over 2 consecutive half days.
Day 1 – 9:30am – 1:30pm
Day 2 – 9:30am- 1:30pm
“I feel more confident in engaging in an appropriate way with clients who are talking about their trauma. I feel I am much better equipped to communicate with them and respond appropriately”
“I will definitely be more proactive about noticing other signs that may indicate that someone is impacted by trauma. I also will remember to take note of the intersection between trauma and other elements that may be impacting a client.”