Privacy Policy

Women’s Legal Service Victoria (WLSV) recognises the importance of treating personal information confidentially and is committed to satisfying all legal and ethical obligations regarding the protection of privacy and confidential information. This statement communicates how WLSV manages personal information and may change from time to time to reflect technological changes, WLSV’s policy, and feedback from stakeholders and the general public.

Collection, use and disclosure of information

Any personal information you provide to us including and similar to your name, address, telephone number and e-mail address will not be released, sold, or rented to any entities or individuals outside of WLSV. WLSV will only use the personal information provided by you for the purposes for which it was collected, and any other authorised use. The information WLSV collects may also be used for its own planning and research purposes to improve its services.

WLSV will only collect personal information from you with your prior knowledge and consent. You can access WLSV’s website and browse the site without disclosing any personal information. WLSV will protect the quality and integrity of your personally identifiable information. WLSV will utilise appropriate technologies and security methods to store the information collected and prevent unauthorised access and improper use of the information.

No attempt will be made by WLSV to identify users or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect the Internet Service Provider’s logs.

WLSV will only record your email address if you send us a message. It will only be used for the purpose for which you have provided it and will not be added to a mailing list, unless expressly requested by you. WLSV will not use your e-mail address for any other purpose, and will not disclose it to a third party without your consent.

If you need to access or correct any personal information WLSV holds about you or your organisation, please contact us on 03 8622 0600 or [email protected]

While we do our best to protect your personal information, we cannot guarantee the security of any information that you transmit to WLSV and you are solely responsible for maintaining the secrecy of any passwords or other account information.

Credit card information and internet payments

WLSV will never ask for credit card details and requests that you do not enter it on any of the forms on the WLSV website.

Links to external websites

WLSV is not responsible for the content of external internet sites. Links to other relevant websites have been provided in good faith. When you click through to one of the linked websites, WLSV recommends you read the privacy statement of that site to familiarise yourself with its privacy policy and practices before disclosing any personal information. Other internet sites or services that may be accessible through WLSV have separate data and privacy practices independent of us, and therefore we disclaim any responsibility or liability for their policies or actions. Please contact those vendors and others directly if you have any questions about their privacy policies.